Medical/Healthcare Case Managers - Client Testimonials
Irene Koelewijn, Auto Owners Insurance Adjuster, regarding Julie Kitchen:
“Julie is always very prompt and a pleasure to work with.”
Michelle Reimer, AAA Insurance Adjuster, regarding Kathy Speece:
“She did an amazing job handling a very difficult client!”
Melisa Hier, Auto Owners Insurance Adjuster, regarding Nancy Lange:
“Nancy has been very successful in coordinating this claimant’s return to work and medical treatment. Thank you!”
Melissa Schrauben, Auto Owners Insurance Adjuster, regarding Tina Larsen:
“Preferred Case Management is usually my first choice for both Vocational Rehabilitation and Case Management. The consultants are always professional, knowledgeable and always willing to help the claimants. Once again, Tina Larsen did a great job!”
Abbie Keilen, Auto Owners Insurance Adjuster, regarding Nancy Lange:
“Nancy was wonderful to work with on this especially tough claim!”
Melisa Hier, Auto Owners Insurance Adjuster, regarding Kathy Speece:
“Kathy Speece was wonderful in helping me arrange transportation, physical therapy and coordinating with the claimant for doctors’ visits.”
Sandy Theisen, Cincinnati Insurance Adjuster, regarding Jackie Garnsey:
“Jackie is one of the best medical case managers I have had the privilege of working with. It does not matter how big or small the claim is, she does an excellent job!”
Patrick Blake, Auto Owners Insurance Adjuster, regarding Tina Larsen:
“The claimant is doing great and he’s back to work and happy. The extra care that Tina gave is very much appreciated.”
Melisa Hier, Auto Owners Insurance Adjuster, regarding Nancy Lange:
“Nancy was great to work with.”
Linda Storey, AAA Insurance Adjuster, regarding Tina Larsen:
“Tina did everything and more. She exceeded my expectations. My client may have been her most non-compliant client ever!”
Melisa Hier, Auto Owners Insurance Adjuster, regarding Therese Dawe:
“Therese was a pleasure to work with.”
Kathleen Wiktorski, Auto Owners Insurance Adjuster, regarding Traci Sadler:
“This was an extremely difficult file being that the claimant suffered from Schizophrenia and had an intervening injury very similar to the injury he suffered in his motor vehicle accident. Traci did a WONDERFUL job dealing with the claimant and helping to sort out the medical of what is related to the auto accident and what is not.”
Karen Morrissey, Citizen’s Management Adjuster, regarding Nancy Lange:
“As usual, Nancy did a great job on a difficult case. Thanks! Karen”
Dechaun Parker, State Farm Insurance Adjuster, regarding Julia Bradsher:
“Julia was wonderful to work with.”The client“has been quite difficult to deal with over the years but Julia maintained her professionalism and warm demeanor throughout the process. I can’t wait to work with her again.”
Janice Chapman, Program Manager of Goodwill Industries of Central Michigan's Heartland, regarding Tina Larsen's successful job placement:
“Good morning lady, I hope things are going well for you. I want to let you know that Jim was employee of the Year for 2010. We just had the awards ceremony last week. He is a wonderful person and a very hard worker. I look to see him get a promotion in the future he has a lot to offer the company. I wanted to share his good news with you. He says HELLO.
Take care!!!”
Terri Bersche, family member of a client, regarding Mary Davis:
Mary – How can I say thanks for all of the ways you gave exceptional care to Mary? You were always professional, sensitive to the ever-changing situations with Mary’s care, and compassionate to all of us involved in her life. Thank you so much for everything! God’s blessings to you!! Terri Bersche”
“Tina was great and we flipped back and forth from Mary Beth to Tina and the transaction was seamless. The gunmetal pens are great, but your people are even better.”
“Tina did a great job on this file.” The client “was not cooperative at all, and I believe Tina tried her hardest to help him pursue SSDI benefits. She was always very willing to keep me updated. I always look to Preferred Case Management for all of my case managers.”
“Dear Mary, Saying “thank you” hardly seem like enough to really convey how much I appreciate having you in my life. After spending years by myself struggling through the myriad of doctor appointments and medical issues and frustrations, knowing that I have your support and knowledge really means a lot to me. You truly are a superior nurse, excellent case manager, and truly a life saver. Please know that I will never forget your words to me last Friday. They were exactly what I needed to hear at that particular time. Thank you for all that you do, for being the person you are, and for caring so much about me. Sincerely yours, Kris”
“You have a great group of case managers.”
“I enjoyed working with Cathy. Her honesty and professionalism made my job much easier and helped steer this claim in the right direction.”
“Therese did a great job with the case direction of this claim. She kept me informed and knowledgeable about claimant’s current medical status and treatment particularly when I was new to the file.”
“We want to thank you for all your kindness, love, and support through the last year. We couldn’t have done it without your help. You are our guardian Angel!”
“Did a great job for me. Will be using her and PCM again.”
“Mary Davis provided a great takeover from the previous Case Manager Jyl. Thank you for your services.”
“Julia did an amazing job on my claim. Got in there got things handled and kept me updated every step of the way. I will probably be calling to set up another claim within the next week. On a side note I haven’t come across a company for cm’s that I have actually thought of as highly as PCM. I highly recommend you guys to all the reps that ask.”
“We just wanted to tell you how very much we both appreciate you and your work! God has blessed us with you. Thank you so much!”
“Nancy Lange is the best. She is professional, informed and knowledgeable. Very good to work with.”
“Pat did a great job!! Really enjoyed working with him!! As always, I love PCM.”
“I enjoy working with Preferred Case Management. All of the Case Managers are very helpful and give great reports and insight on each claim. This company is always my first choice, when looking for Case Managers for my claimants.”
“Nancy did a great job with this case, and I would gladly refer future cases her way.”
“Therese Dawe has been a very big help in this claim. I appreciate all her hard work. I would recommend her as a case manager to others. Thanks!”
“Beth did a wonderful job with an extremely challenging situation. She did turn lemons to lemonade! Go Beth Topp!”
“I very much enjoy working with Traci. She keeps me extremely well updated on claims that she is working on for me and works extremely well with my claimants. I will definitely continue to refer files to her.”
“As always, a great job, thanks for all of your help.”
“Tina is detailed, cutting edge, and just what is needed in job placement today!”
“Jackie always does great work for Pioneer State Mutual.”
“Yes, I was satisfied with Tina and will use her again. Thanks.”
“Once again, Traci did a wonderful job on this file and kept me updated with the medical status of this claimant as he was in the hospital the entire time. She was also a great contact for the family to have and helped explain the PIP process and put them at ease.”
“Mary Beth is the best! She’s extremely positive, and what sets her apart from the others, is that she knows exactly how much case management is necessary.”
“Beth was wonderful. She was there for this family above and beyond her duty. I thank her for caring for our member.”
“Jackie always does great work for Pioneer State Mutual.”
“Peggy did a great job supporting this mom through this complicated pregnancy and birth.”
“Ms. Parmelee provided thorough and timely reports. She provided information and assisted with questions in a timely manner. I appreciate the work & assistance she has provided on all my cases.”
“Traci did a great job, she communicated well over the phone and I look forward to her final report.”
“Ann did a fine job for this member and his family. So did Bob with this member’s home mods. Thanks for taking such good care of our member.”
“The Case Management services provided were timely, professional and beneficial. Thank you.”
“Excellent job at managing the home modification while the claimant was out of the state.”
“Very pleased.”
“Mary Beth was very friendly and more than willing to do anything I asked/needed of her. In this particular case there were no services actually needed by the claimant, but she was persistent in trying to contact Rhonda and make sure was doing all right and progressing ok. Thanks!”
“Therese did a very good job handling the medical mgmt. for this claim.”
“Peggy has done a great job!”
“Service was prompt, friendly and thorough.”
“Lori is always prompt, courteous and a pleasure to work with!”
“Traci Sadler did an excellent job on this rather difficult and interesting case. I most definitely will use her again!”
“Yes, she did a great job and has been a lot of help. I would use her again.”
“Ann is extremely thorough and a great communicator (timely, concise, informative).”