Preferred Case Management

 CURRICULUM VITAE
OF
ANN GARLOCK, BSN, RN, CCM

CURRENT POSITION
Medical Case Manager, Preferred Case Management, LLC

CURRENT RESPONSIBILITIES

• Medical case management for Auto, Disability, Personal Injury, and Workers’ Compensation and Health Insurance Claims
• Consultation/review with claims specialists to identify appropriate case management needs and rehabilitation services
• Coordination and advocacy between clients, employers, providers, and attorneys
• Medical record analysis for appropriate care and treatment options
• Case load activities include multiple traumas, brain injury, spinal cord injury, carpal tunnel syndrome, RSD and all orthopedic and soft tissue injuries in the adult and pediatric population
• Coordination of home modifications

EDUCATION
Michigan State University
Bachelor of Science degree in Nursing, 1987

CERTIFICATION
State Of Michigan Registered Nursing License
Certified Case Manager     

SPECIALIZED TRAINING/EXPERIENCE
Extensive Training and Experience: Medical/surgical, neurology, transplantation, oncology and hospice, disease management, and health insurance case management         

CONTINUING EDUCATION
2009 Pain and Symptom Management–NACCME
2009 Coaching for Performance–Alere
2009 Meeting Culturally Diverse Healthcare Needs–Alere
2009 Multiple Myeloma in the Newly Diagnosed Patient- Guidelines for Managed Care
2009 Drug Treatment for Diabetes Mellitus–Alere
2009 Multiple Sclerosis and Managed Care–NACCME
2008 Case Management Integration of Evidence Based Disease Management Guidelines–Alere
2008 Ethical and Legal Dimensions of Advance Directives
2008 Current Strategies for Diagnosis, Management and Assessment of Spondyloarthropathies University of Kentucky
2007 Complex Case Management Leadership Conference–ParadigmHealth
2007 Grand Rounds- Family Communication–ParadigmHealth
2007 Motivational Interviewing of Patients in Case Management

WORK HISTORY
Preferred Case Management, LLC November 2009-present
Certified Medical Case Manager- Lower Peninsula
Nation’s Care Link April 2003- present
Independent Contractor RN for Long Term Care Insurance Assessments
Alere June 2000-September 2009
Complex Care Manager-2000-2004; Care Support Manager 2004-2009
Lifespan Home Health and Hospice May 1992-June 2000
Referral/ Intake Coordinator and Hospital Liaison
Visiting Nurse Association of Southwest Michigan February 1989-May 1992
RN Case Manager; Hospital Liaison; Management Float
Bronson Methodist Hospital July 1987 – February 1989
Staff RN Oncology Medical Surgical Floor and Hemodialysis Unit